Trinny and Susannah head west from Sydney along the river to Parramatta. As Trinny and Susannah seek out Ugg-boot wearing culprits, they uncover a group of women as diverse as the city itself. Self-esteem in Parramatta has hit rock bottom but Trinny and Susannah know the women of the West have what it takes to shine and start a style revolution. Among the Parramatta posse is a Peruvian born beauty afraid to stand out, a recent divorcee who feels like a fish out of water, a petite plain Jane whose boyfriend critiques her style choices and a mum grieving from the loss of her daughter who has completely given up. The makeover mission in Parramatta is tough going as emotions are on edge and one participant refuses to listen. Have Trinny and Susannah got what it takes to win over the West?