Members of the public nominate their hideous rooms that are crying out for a makeover. No room is too ugly and no project too hopeless as interior designer Gordon Whistance takes on the most unsightly rooms the UK has to offer. He discovers the homeowner’s dream and devises a plan for them, and then banishes them and sets to work. As he works Gordon reveals his trade secrets and how to make features and accessories yourself. The homeowners then return and are amazed by the transformation.